Troubleshooting During the COVID-19 Pandemic: Who We Helped This Month

This month, FireSpike has worked hard to help our family of customers make their services available online. All have unique needs during the COVID-19 pandemic, here are a few examples.  

More than anything else, we have helped many of our clients to communicate with their customers about their availability during the COVID19 pandemic, using mass emails and by posting messages on websites and social media.  

We have done some web portal development with charities that provide emergency aid, helping them to remove the need for paper forms and in-person visits during their intake process.  

We’ve helped Hapa Ramen & Whiskey (Portland, Oregon) continue to refine their online ordering, and recently added “to-go cocktails” to their online menus. (Who would have imagined that “to-go cocktails” would become a thing?) We also finished setting up the online food ordering for (also in Portland) and will be providing them with our Hands-On Monthly Maintenance starting this month!  

On a subcontract basis, we have been working with a food distribution company in the state of New York, helping them speed up their websites and streamline their delivery process, so they can more efficiently and safely distribute food.  

We continue to reach out to our clients to remind everyone to update their websites if necessary, and to let them know of the services we offer to help during the COVID-19 pandemic. We are here to help and we hope sharing these examples will give you inspiration for creative ways your business can move forward during the crisis.